Pala Casino is one of the few online casinos based in San Diego, California. They have expanded their online casino platform to encompass a number of legal online gambling states, such as New Jersey. It’s managed this through a number of partnership deals with local operators.
This USA online casino originally launched its online platform in 2014. Its games collection has quickly grown, allowing it to compete with many of the bigger names in the business. Here’s what players should expect when playing with Pala Casino in the USA.
Pala Casino Welcome Bonus
Pala Casino offers players a three-tiered first deposit bonus and a $25 no-deposit bonus as part of their welcome package.
Welcome Bonus #1 – $500 First Deposit Bonus
Pala Casino’s first deposit bonus is separated into three different deposits.
Here’s what players will have to deposit to take full advantage of this bonus:
- First Deposit: 100% Match up to $250 Bonus (No deposit code required)
- Second Deposit: 50% Match up to $200 Bonus (Deposit code: BONUS2)
- Third Deposit: 25% Match up to $50 Bonus (Deposit code: BONUS3)
All bonus funds will expire within 15 days of being issued. Bonus funds attached to the first deposit come with a 10x wagering requirement. Bonus funds from the second and third deposits will have a 20x wagering requirement.
Welcome Bonus #2
All players are allocated $25 in bonus funds when they create an account with Pala Casino Online. You’ll find $20 within your wallet. On the other hand, you’ll also find that $5 is awarded through the $1,000,000 Slot Machine. The first spin is a guaranteed $5 win, as a minimum.
These no deposit bonuses come with 10x wagering requirements. With the majority of casinos, no deposit bonuses are typically unable to be withdrawn. Not so here.
This is why Pala’s welcome package is well worth taking advantage of.
Pala Casino Offers – Play the $1,000,000 Slot Machine Daily
Pala Casino has worked to provide players with a reason to log in to their platform on a daily basis. They lean heavily on the concept of daily deals to encourage regular play.
You can even look back at their ‘Past Promotions’ page to get an idea of the types of bonuses they’ve offered to regular players in the past.
Promotions Currently Available at Pala Casino
The Pala Casino’s daily promotions are fun and well worth playing. They change their daily promotions so quickly that it’s hard to keep up with what’s current.
If you want to know the latest, you should find out more on the Pala Casino promotions page now.
Offer #1 – Play the $1,000,000 Slot Machine Every Day
The most popular daily deal is on the $1,000,000 Slot Machine. You can play this game on a daily basis and have the chance to win the million-dollar prize.
Every player can spin the reels once every 24 hours. Of course, even if you don’t hit the jackpot there are plenty of smaller bonus amounts you can claim. You should remember that the usual 10x wagering requirements do apply to any wins from this terminal.
Offer #2 – New Promotions Every Single Day
Daily deals do really mean daily deals at the Pala Casino online. Every single day will provide you with a new daily deal to take advantage of.
Monday’s deal, for example, will give you 25 spins on the $1,000,000 Slot Machine. Friday’s deal, on the other hand, will match your next deposit up to $50 at a 50% rate, so don’t forget to deposit at least $100 on Fridays.
Offer #3 – Get $75 in Bonuses through the Refer a Friend Program
Online casinos are often accused of not providing enough value when it comes to their Refer a Friend programs. Pala has one of the most lucrative versions of this program in the industry.
Send your friend a unique code, which you can find within your account’s dashboard. When your friend enters this code upon creating an account, they’ll receive a $25 welcome bonus and you’ll receive a $10 bonus.
If your friend deposits and wagers at least $25, you’ll get $65 in bonuses and they’ll receive $25 in bonuses.
The same wagering requirements described above continue to apply to bonuses here.
Pala Casino VIP Program
Pala has the Pala Privileges VIP program to reward its loyal players. You don’t have to do anything because all new players are automatically inducted into the program.
All players who wager real money on games within the Pala Casino will earn Status Points (SP) and Reward Points (RP).
Slots reward the highest number of points, with table games like blackjack rewarding the least. SP points determine your overall level within the program, whereas RP points can be used to buy rewards within the casino’s store.
Additional bonuses, known as milestone payments, are awarded for every new level you hit. These bonuses only have a 1x wagering requirement attached.
In short, this is one of the few VIP loyalty programs that truly reward players for playing with Pala.
Pala Casino has a moderate catalog of around 200 games. Yes, this means that it comes in below the average within the US. However, they’re working to catch up with the crowd and new games are added constantly.
Most of Pala Casino’s catalog is made up of online slots. These are chiefly powered by NextGen, but there are additions from software providers like IGT and NYX.
What is striking is that Pala’s website boasts of having over 75 online slots for players to choose from, which is actually not a lot.
Online slots are the most popular online casino games. Many online casinos offer players hundreds of online slots to play. So, seeing an online casino with less than 100 is surprising.
The biggest exclusive slot on the site is the $1,000,000 Slot Machine, which you can spin for free every 24 hours.
All the usual table games you would expect to find within any casino are available here, including roulette, blackjack, and baccarat.
What will excite many players is that online craps can be found within Pala Casino online. This is a rarity, with the majority of online casinos not providing craps games. However, you should remember that craps bets don’t count towards wagering requirements at this online casino.
The table games on offer come with a number of variations. For example, European roulette can be played at Pala Casino. The absence of the ‘00’ on the wheel gives you a better chance of winning by shaving down that house edge.
Pala offers eight video poker terminals to its players. The most common video poker terminals are available to play, including Jacks or Better and Double Bonus Poker.
Due to its partnership with WSOP and 888, Pala has opened up online poker rooms. You can now play online poker all with the same account.
Other types of games for players include Bingo and Slingo.
Live Casino Tables
Pala Casino is somewhat of a disappointment when it comes to live casino tables. Despite how popular live casino tables have become, Pala has yet to offer them. There’s also no word on whether they intend on adding them to their catalog in the near future.
Withdraw & Deposit
If you’re thinking about creating an account with Pala, be aware of the different banking options on offer. It isn’t always the case that two casinos will offer exactly the same payment methods. This section will help you to understand whether Pala caters to your needs.
Banking with Pala Casino
Pala Casino is able to operate within states outside of California because of its partnerships with local operators. For example, it’s partnered with Borgata in New Jersey. This gives it access to many of the additional payment methods it otherwise wouldn’t have been able to access.
All transactions must be processed in USD and the minimum deposit and withdrawal are set at a moderate $10.
Your credit/debit card is the fastest way to get your money into your casino wallet. You can also use a popular e-wallet like PayPal. Most players report seeing their money in their accounts within a few minutes.
Pala has also expanded its range of different payment methods by adding Neteller, e-checks, and 7-Eleven PayNearMe as possible banking options. The Borgata Casino in Atlantic City, New Jersey, will also take cash deposits at the cage for Pala Casino players.
You should remember that when withdrawing through Pala you’ll only be able to use options like PayPal if you originally used it to make a deposit. This is due to anti-money laundering laws.
Players will be delighted to discover all the most common payment methods are available when you play with this USA casino online.
Here’s a brief rundown of the primary payment methods available to use:
- Credit/debit cards
- 7-Eleven PayNearMe
- Play+ prepaid card
- Cash at the Borgata Casino in Atlantic City, NJ
- Online wire transfer
Reviews state that rejection rates are low, and most players experience seamless transactions when trying to make a deposit or withdrawal with Pala Casino. With so many options available it shouldn’t be difficult to find a payment method that works for you.
Pala’s catalog is comprised of games from a number of well-known providers. Some of the big names you can find here include: IGT, NextGen, and NYX.
Their poker rooms are powered by 888 and WSOP because these platforms are unified nationwide.
Site Features and User Experience
Pala Casino is powered by proprietary software. Unfortunately, this means that the site can be slow from time to time, particularly if you don’t possess the strongest Internet connection at home.
The big benefit of Pala’s online platform is the interface. The level of organization and professionalism is high. You’ll have no trouble finding what you need. They also have a number of innovative filters in place, including the chance to categorize games by the bonuses attached to them.
Although the graphics aren’t as colorful or as flashy as those found within other USA online casinos, this is purely a matter of personal preference. It doesn’t take away from the games collection or the bonuses on offer.
Pala is also available in multiple languages, so you can switch between Spanish and English at the click of a button. This is something so often not provided by other online casinos in the USA.
Mobile Casino App
Pala’s mobile casino app is available on both iOS and Android devices. Android users will need to download the app directly from the website, due to Google’s restrictions on apps of this nature. Take note, the initial download can take some minutes to complete.
There are only 100 casino games to play via the app. Happily, though, the mobile catalog does include the full range of table games.
The mobile app functions in exactly the same way as the desktop app, so players can enjoy both the desktop and mobile app experience without losing out on what the casino has to offer.
If you’re a player who’s experiencing a problem with Pala Casino, there are four methods in which you can contact their customer support department.
How to Contact Pala Casino
Pala Casino provides an FAQ section with over 100 articles on various problems you may encounter when playing with online casinos. They even provide detailed information on matters like paying your taxes when you win big.
If you need to contact Pala Casino directly, you can send them an email. Most simple queries can be resolved within an hour, whereas more complex problems may take up to 24 hours to solve. If you want to send them an email, you can do so at [email protected].
Alternatively, you can try out the live chat function. Most players are connected to an agent within 60 seconds. Just click on the corner of the webpage to bring it up. The live chat feature is available at all hours.
They also have a toll-free number you can call 24/7, which is a rarity for online casinos. Just call them at 844-367-7252 and you’ll be able to speak to a real human being within a couple of minutes.
Registration with Pala Casino
Creating an account takes just a few minutes with Pala Casino. Click on ‘Sign Up’ at the top-right of the screen. You’ll see a form where you will be required to enter your personal details. Make sure there are no typos as this can cause problems with passing the identity confirmation process later on.
After you’ve completed the registration form, you’ll receive a verification email. Click on this link and your account will be ready to play with. You’ll now be able to use the cashier to make your first deposit.
The identity verification process doesn’t come into play until you attempt to make your first withdrawal. At this point, you will need to send a picture of a piece of state-issued photo ID, like a passport or driving license.
It won’t take longer than 72 hours to confirm your identity. This is a onetime only process, so you won’t need to do it again in the future.
Do you want to take advantage of responsible gambling tools? Pala includes a number of tools to regulate your gambling.
For example, you can set deposit and betting limits. Once you’ve exceeded your limits you’ll need to wait for them to refresh before you can proceed to make a new deposit or place any further bets.
You may also want to opt for self-exclusion, which is a voluntary suspension from the platform. During the self-exclusion period, you won’t be able to make any real money wagers or make any further deposits.
You won’t be able to lift self-exclusion until the period has fully elapsed.
How to Delete an Account with Pala Casino
Deleting an account with Pala Casino can be completed within 24 hours. All you have to do is send the customer support team a message detailing the fact that you wish to delete your account permanently.
Once you’ve removed any existing funds from your casino wallet, the support team will delete your account within 24 hours.
It isn’t necessary to provide a valid reason as to why you want to delete your account. They also won’t enquire as to why you want to leave.
This is a permanent step and you won’t be able to resurrect your account if you wish to return to the platform. That’s why it’s recommended that you try out self-exclusion first.
Security, Privacy, and Fair Play Guaranteed
Whenever you play with Pala Casino, you can play with confidence because fair play is guaranteed here. You can read their fair play policy to find out more about how they ensure that games aren’t rigged and that payout percentages are accurate.
Furthermore, Pala Casino goes to extreme lengths to protect the personal data of its players. That’s why they use high-level encryption across all areas of the website. They’re also clear and transparent about the way in which they collect and utilize player data.
For more information on each of these aspects, you should click on the respective policy on the platform.
Pala Casino: Our Conclusion
While Pala Casino has a long way to go in order to catch up to its competitors in terms of the games on offer, they do offer a diverse range of games, including a number of exciting exclusives. Their policies on bonuses and ongoing promotions are what stand out most of all.
Players can get great value from taking advantage of the daily deals Pala pumps out on a regular basis. For this reason alone, it’s worth creating an account and giving this online casino a try.